FAQ Page

How long does it take to process my order?   Processing can take 1-3 days depending on shipping services, inventory, and holidays. 

How many days is shipping?   Shipping can take up to a week depending on location and the carrier. We aim for 2-4 days but can be longer than expected. Contact me if it has been longer than a week and you have not received your package. If you have an unusually large order it will take longer. Processing time will be longer so shipping will be delayed longer than normal. 

Will my order have tracking?   Yes, all orders will have tracking. You should receive an email upon shipping. If you do not please contact me. 

Do you ship internationally?   At this time we ship to the United States and Canada only! 

Do you take custom orders?   Yes, depending on what time I have available to work on your order. Custom orders usually take a couple weeks and are non refundable. 

All brass pieces can tarnish at some point. Use something like Brasso or ketchup to clean these. I will supply a cleaning cloth to brass orders.  Store in a dry closed container.